General Information

How long has HC Commercial Furniture been in business for?

Our first factory was founded in Guangzhou in 1995. Since then, we’ve expanded in both Australia and China, allowing us to offer a diverse range of products at unbeatable prices. During the eighteen years of our company’s operation, we’ve helped countless Australian business owners save time and money by having high-quality furniture manufactured in China.

We continue to develop in exciting new directions and are constantly searching for opportunities to deliver premium services to our Australian clients.

Is everything on your website in your showroom as well?

No. Given the enormity of our product range, it would simply be impossible to keep a sample of each item in our showroom. Instead, we have a representative range of products that clients can refer to for inspiration before having customized items made-to-order and promptly delivered.

Can HCCF match a competitor’s price or beat it?

Yes. HC Commercial Furniture’s extensive network of factories in China, as well as our commitment to managing supply chains as efficiently as possible, means that we are able to guarantee competitive prices on all orders placed with us. We will always attempt to match or beat a competitor’s price for a particular product and have it promptly delivered in accordance with our no-stress guarantee.

Do you have a showroom in Melbourne, Brisbane, or any other states of Australia?

At the moment, our only showroom is in Silverwater, a suburb of the Sydney Metropolitan Area. Please note that our entire product range can be viewed online. If you would like to enquire about ordering a custom-made product, please contact one of our helpful consultants on 1300 289 789.

Are you open on weekends?

No. Our opening hours are from 9am – 5pm Monday to Friday

Why should I place my orders with HC Commercial Furniture?

HC Commercial Furniture is more than just a reputable manufacturing company that offers high quality products at an unbeatable price. Our team of bilingual experts in both Australia and China assume responsibility for the entire manufacturing process, from quality control to customs management, leaving you free to dedicate yourself to the other tasks involved in managing a successful business.  HC Commercial Furniture uses its own safe and state-of-the-art factories, which allows us to oversee each step of the manufacturing process and ensure that the final product meets our stringent quality requirements. Furthermore, it enables us to communicate directly with manufacturers, ensuring that any unexpected developments are dealt with immediately.

If you haven’t sourced furniture from overseas before, you’ll be pleasantly surprised by just how easy it can be with the assistance of HC Commercial Furniture. Our goods are delivered on time, to your exact specifications, and at a competitive low cost.

Payment and Purchasing

What payment methods are accepted?

We accept payment via Cheque, Direct Deposit, Visa, MasterCard, American Express. Fees and charges apply – 1.5% for Visa and Mastercard, 3% for Amex.

How do I place my order?

At HC Commercial Furniture, we’ve made ordering as easy as possible. You can call one of our helpful staff members on 1300 289 789, visit our Sydney showroom, or simply order from our extensive online catalogue.

Do you offer financing?

Yes. HC Group is proud to offer a generous financing solution through our partnership with Silver Chef Hospitality Financing. For more information, please visit our finance page.

Can I order custom-made furniture?

Of course! One of HC Commercial Furniture’s many strengths is our ability to offer furniture that has been custom-made to meet your exact requirements. We work with clients to modify products within our catalogue or design new pieces from scratch. Either way, we can guarantee that we’ll provide you with custom-made furniture that matches your business’s unique identity.

Do you charge my credit card if I pay for an order online?

If you decide to pay online, we will only charge your card once we have advised you of the freighting cost for your order.

Is it safe to make credit card payments online?

All payments made through the HC Commercial Furniture website are processed using ‘ePay’, a safe and reliable service that protects client data with SSL encryption – the same technology used by major online retailers.

For questions concerning deliveries and returns, please visit our delivery information page.